Advisory
23 October 2023
Background
BruCERT has received reports of a new phishing scam involving Brunei Postal Services Department. A message which appears to be from “Brunei Postal Services” claims that there is a parcel which cannot be delivered to the recipient due to incomplete address information. The message includes a link that requires the recipient to confirm their address.
The public is advised not to click on the link as it has been classified as malicious, with a risk of leading to a phishing attack.

Impact
- Data breaches and identity theft
- Possible financial loss
- May lead to further cyber attacks such as ransomware
Recommendations
- Do not click on any unexpected links received by SMS, WhatsApp, social media or email.
- Check whether the link's URL exactly matches the official web address of the organization.
- Verify with the local post office for any pending packages.
- Do not give out personal or confidential information to anyone you are not familiar with.
- Make sure to use only the official government website gov.bn for any matters involving the sharing of personal information.
- If a message or email seems suspicious, report it to the respective organization.
- Install antivirus software and set up automatic updates.