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Local Bank Phone Scam

Brucert advisory thumbnail

10 NOV 2022


BruCERT has received several reports of a phone scam impersonating a local bank in an attempt to obtain sensitive information such as name, identity card number, credit card details and other personally identifiable information (PII).


  • Exposure of personal or financial information
  • Identity theft
  • Financial loss


  • Be very careful about giving out personal information, especially to people you do not know.
  • Verify the legitimacy of the caller by calling back the organization that they claimed to be representing.
  • Do not respond to questions or requests without proper verification.
  • If you suspect the call to be a scam, record the call as evidence and report it to the respective organization.
  • Report the scam to the police if a threat has been made.
  • Remember that banks will never ask for card numbers or passwords via telephone.
  • Do not answer a call if the caller’s phone number looks suspicious.