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Vishing Calls Impersonating Organizations

Alert

Advisory
15 December 2023

 

Background

Members of the public have reported receiving suspicious phone calls from callers who claim to represent known entities such as government agencies, private organizations and embassies. These vishing calls appear to be from local phone numbers, attempting to trick individuals into providing information such as their name, identity card number, credit card details, and other Personally Identifiable Information (PII).

 

Impact

  • Identity theft
  • Possible data loss and financial loss

 

Recommendations

  • Do not answer calls from numbers that appear suspicious.
  • If you receive a robocall, do not press any keys – just hang up.
  • End the call immediately if it seems suspicious.
  • Verify the legitimacy of the caller by directly contacting the organization that they claim to be representing.
  • Report suspicious calls to the relevant organization. Record the call as evidence, if possible.
  • Do not respond to questions or requests without proper verification.
  • Avoid sharing personal details on unexpected phone calls and text messages, on social media, or in public platforms.
  • If a threat has been made, report it to the police.
  • Educate yourself about the latest scams and techniques used by scammers.
  • Use reputable antivirus software on your devices to protect against various forms of cyber threats.